FAQ – CF Montréal x Costco

General information

▪️ Each voucher is valid for two (2) tickets for the selected match, in the sections indicated on your voucher.

▪️ You may use multiple vouchers for the same match, but each voucher must be redeemed in a separate transaction.

▪️ A voucher cannot be redeemed for a single ticket.

▪️ Click the REDEEM MY VOUCHER button above.

▪️ Enter your voucher code in the window that appears.

▪️ Select the match you wish to attend.

▪️ Select 2 tickets.
To change your seats, remove the tickets from the cart and make a new selection.

▪️ Click “Buy 2 tickets”.

▪️ Log in or create an account.

▪️ Enter your contact information.

▪️ Click “Reserve”.

You will receive an email confirming your reservation. Your mobile tickets will be sent within 30 minutes.

Important: The monetary value of the Costco program will appear, but no additional fees will be charged.

Your voucher can be redeemed up to 24 hours before the match.

You will receive your mobile tickets by email within 30 minutes of redeeming your voucher. Bring your mobile tickets on match day.

No payment will be required. A value will appear in your order, but no fees will be charged.

Vouchers cannot be redeemed on site. Redemption must be completed online and in advance.

You may purchase additional tickets at regular price on cfmontreal.com.

We cannot guarantee that seats will be adjacent.

For assistance: 514‑328‑3668

All sales are final. No exchanges or refunds.

Contact FEVO customer service:

▪️ Portal: MyFEVO.com

▪️ Email: costcosupport@fevo.com

Response time: 1 to 2 business days.

A CF Montréal match is designed for the whole family, but includes:

▪️ loud noises,

▪️ a large crowd.

Your code can only be used once. Make sure you enter all characters correctly.

For assistance: FEVO via MyFEVO.com or costcosupport@fevo.com.

CF Montréal is accessible to everyone.

For booking assistance: 514‑328‑3668

Total duration: 2 × 45 minutes

▪️ Gates open: 1h30 before kickoff

▪️ 1st half: 45 min

▪️ Halftime: 15 min

▪️ 2nd half: 45 min